Putting a face to a voice

Loz Spencer works as part of the customer service team at Bromford where, as well as dealing with customers getting in touch about repairs and rent payments, they often receive calls from customers who simply need someone to talk to. They hear heart-breaking stories from people living with mental ill health but, being on the end of a phone line, they never get the chance to put a face to a voice. Loz, Nettie and Jackie So, in the run up to this year’s Mental Health Awareness Week, Loz, Nettie Manning and Jackie Ricketts decided to do something to get the team out of the office, and allow them to meet up with some of the customers they often speak to on the phones. But we’re not just talking a cup of coffee and a chat here. Oh no, Loz and the team had something far more energetic in mind. Having spoken to a customer who had told them how gardening really helped his mental health, a germ of an idea was born. They began planning their very own Garden SOS projects and chose two Bromford MyPlace schemes to carry out the makeovers. Here Loz takes up the story. “MyPlace offers people with mental ill health somewhere safe and secure to live for as long as they need to. We get quite a few calls from customers living in our MyPlace schemes and all of the team have gotten to know a lot about them and their lives, so it seemed the obvious choice for us to go to Mallow Court and Wood Hayes Place (both in Wolverhampton). But first we had to raise some money. “Colleagues and local businesses were very generous with [...]

By |2018-06-05T09:47:54+00:00June 4th, 2018|News|0 Comments

Grant support to help bring your community together

Staffordshire County Council have joined forces with YouCan to help small groups of residents living in the Lichfield District do something they enjoy and make a difference to their community. Grants of up to £300 are available to residents of Lichfield who have a bright idea that will help make a difference to their community. It might be that you want to start a sports club and need help to buy equipment, or you could be thinking of starting a gardening group but can't afford to buy tools and seeds; you could have a passion for knitting and want to share this with others but need a little help to buy wool, needles and patterns. Whatever your idea, you can apply for a grant of up to £300 if you can show us that: There are at least five people involved in total Everyone can contribute their time, energy and commitment to make the idea a success That the idea can bring people in your community together   How can I use the grant? To give you some more ideas of how you could use one of these grants to help bring your community together take a look at how these groups have used the funding they received from YouCan : Dave and Angela Gallagher live in Lichfield and love to fundraise. Both suffer from poor health so “it gives us something to take our minds off our illnesses and we like to help the community.” They came up with the idea of a summer fete but were unable to raise the funding themselves so applied for a £300 grant from YouCan which went towards the costs of advertising, refreshments & entertainment. The fete was a [...]

By |2015-12-11T15:09:18+00:00December 8th, 2015|News|0 Comments